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The Receptionist plays an important role in the smooth and effective running of the front desk.  He/she provides exceptional customer service and is knowledgeable about the various programs offered at NSA.  The position requires that he/she greet guests in person and via telephone answering general inquiries, addressing questions and directing to appropriate staff.  The ideal candidate will be reliable, friendly and possess a desire to serve others and enjoy playing a support role.  He/she should possess excellent problem solving skills and the ability to multi-task.

Immediate opening.  Full-time, 35 hours per week, Monday – Friday, 9:00 am to 5:00 pm.

Reporting to:  Administrative Coordinator.


  • Answering a busy twelve line phone system.
  • Receiving, sorting and distributing mail and other deliveries.
  • Providing backup coverage for the Administrative Assistant.
  • Maintaining In/Out Whiteboard.
  • Preparing computerized labels and schedules pick-up for UPS overnight mailings.
  • Ensuring that there is an adequate supply of paper in the office copiers and fax machines at all times.
  • Close office according to procedure.
  • Perform other duties as assigned.


  • Minimum of 2 years Receptionist experience in an office environment preferred.
  • Minimum education level of a High School Diploma, some college preferred.
  • Flexibility in a highly dynamic environment, with a proven track record of successfully multi-tasking.
  • Committed to providing excellent customer service in person and over the telephone.
  • Excellent listening and information gathering skills.
  • Self-motivated with ability to take initiative, as well as ability to work as part of a team.
  • Proven composure in difficult situations with the ability to manage and resolve conflict effectively.
  • Good knowledge and experience with Word, Excel and Outlook.
  • Sense of humor and creativity.
  • High level of comfort interacting with people of diverse backgrounds.
  • Bilingual English and Spanish.

COMPENSATION: $26k, negotiable, depending on experience.  Comprehensive benefits package, including 401(k).

TO APPLY:  Please send a cover letter, resume and list of three professional references to:, Subject: “Receptionist Search”.  No phone calls, please. EEO/AA


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